On September 27 and 28, members of the Exponentiel team took part in the first event dedicated to Canadian excellence in artificial intelligence. Véronique, Tamara, Yasmina and Valérie attended lectures by researchers, experts, CEOs of major companies and start-ups in the field. We were on hand both at the Palais des congrès de Montréal, and virtually, to help our customers keep abreast of the latest developments, but more importantly, the issues to watch out for in AI.

Several industries were present to testify as to the impact of this technological revolution on their operations. Whether in manufacturing, healthcare, finance, logistics, retail or even the arts, all were able to contribute to the discussion. Despite the peculiarities of each field, a number of key points emerged.

Why do all these sectors benefit from integrating AI into their activities? Essentially, it's because of the gains in efficiency, but also because of one of the main advantages of this technology: its predictability. Indeed, all organizations have elements to anticipate for the future.

No matter what sector you're in, if your company wants to integrate AI into its operations, it will first and foremost need to be equipped to manage change. Organizations need to consider that AI is more than a tool, it's a new way of organizing work. Team and management skills are not to be overlooked. This aspect, less discussed in the media, was mentioned by a large number of speakers who came to share their experience.

Another element at the heart of AI thinking has been its limitations. Far from questioning the reliability of this technology, the question of biases transmitted from humans to machines has been raised. How can we avoid transmitting human flaws to a tool that is built by humans? Teaching a perfect model of representation to a machine is a challenge that remains to be explored by researchers. Added to this is the notion of accountability. Too often, AI is seen as a solution in itself. But let's be careful: it remains a tool for carrying out a task. Nothing can replace the role of the human being.

More than just a prestigious gathering of Canadian experts, the ALL IN event enabled us to become more familiar with one of the hot topics of the day, but more importantly, to do so with nuance. As we look forward to next year's event, one thing is clear: regardless of how organizations wish to use AI tools, all employees must be consulted and encouraged to collaborate in the enhancement and integration of artificial intelligence within the enterprise.

• 
• 
•